Guidelines

  • Our entire home meets PA L&I standards and is hardwired with heat/smoke detection/alarm units. Fire extinguishers, safety lighting and well-lit exits are for your safety. PLEASE no candle burning. PLEASE, no smoking and no incense burning in the house. While smoking is permitted on our property, PLEASE dispose of trash responsibly.
  • All guests should read and follow house guidelines and welcome book.
  • All rooms are billed as double occupancy, plus 6% state sales and 1.1% local excise tax. Two-night stays are required on weekends or holidays.
  • Reservations are secured with a valid credit card (Mastercard, Visa, Discover or American Express). With the exception of cash, all other forms of payment required valid I.D.  Balance payment is due in full at check in.
  • Specials are posted on this site. A request from the Specials list must be made at the time of your booking request and are only available with a direct booking.
  • All secured reservations are sent a dated confirmation letter, by email, stating your reservation dates, requests, room designation and charges due. Other planning information and guidelines might be included.
  • Check in time is typically 4pm to 6pm. A text message will be sent to you the morning before your arrival date with a request for an eta.  Also there will be a link to a welcome book attached.  Please reply back to that text with an eta so we can be ready for you. Alternate means of check in are available including contactless. Our arrival process provides our opportunity to plan our breakfast menu/service, and to help you plan your Lancaster stay. Departure is 11 a.m. unless arranged otherwise. We do easily accommodate university/business and alternate schedules and requests.
  • Cancellations made at least 7 days before arrival date are free. Cancellations made less than 7 days prior to the reservation date may be charged the complete rooms’ costs, unless the rooms can be rebooked.  Failure to check in on the expected arrival date is considered a cancellation and the credit card used to secure the reservation will be charged in full.  There will be no refunds for early departures.
  • While we welcome you to our home, please remember that this is a retreat for our guests, so PLEASE no children under 7 years old.
  • A full and nurturing homemade breakfast is served at 9 a.m. Other time arrangements, dietary concerns and schedules are discussed during your arrival. Breakfast is plated chef’s single choice, and whenever possible alternate between sweet and savory entrees. PLEASE share all dietary concerns before or during your arrival discussions.
  •  No pets are allowed.